Privacy Policy Last Updated: December 2025
Zest Herbal (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you place an order or contact us, we collect the following information:
- Personal Details: Name, Phone Number, and Delivery Address.
- Account Data: Email address and password (if you create an account).
- Technical Data: IP address, browser type, and cookies to improve your website experience.
2. How We Use Your Information
We use your data solely for the following purposes:
- Order Fulfillment: To process your order and deliver it to your doorstep via our courier partners.
- Customer Support: To contact you regarding order updates or answer your queries.
- Marketing (Optional): To send you exclusive offers or new product launches (only if you opt-in).
3. Sharing of Information
We never sell your personal data to third parties. However, we share necessary details with trusted service providers to run our business:
- Courier Services: (e.g., Leopards, TCS, Call Courier) to deliver your parcel.
- Payment Processors: To verify transactions if you pay online.
4. Cookies
Our website uses cookies to keep track of your shopping cart and remember your preferences. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers, and we use SSL encryption to ensure safe browsing.
6. Your Rights
You have the right to request access to the personal data we hold about you or ask for it to be deleted. To exercise these rights, please contact us.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Zest Herbal
Email: zestherbal1@gmail.com
Address: Al-Rahman House, 35/A Al-Rahman Centre, Near Al-Rahman Mosque, National Housing Scheme 1, Adiala Road, Rawalpindi.
Phone: +92 334 5588089
WhatsApp: +92 333 5588089